Market Research and Project Management Solutions

  • About Us

    Founded in Scotland in 2005, Service Measure now operates throughout the UK, Ireland, Continental Europe, and the United States as a leading provider of mystery guest services for hotels and restaurants.


    Leveraging its project management capabilities, Service Measure partners with multinational companies to quickly deploy and manage logistics, recruitment, and travel-related engagements.

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    Mystery Customers & ATP Hygiene Testing

    Business leaders use Service Measure tools to motivate teams, raise service standards and sales, as well as to garner more positive online reviews. Service Measure's best in class customer service, survey quality, and dashboard functionality have been delighting customers for nearly two decades.


    Launched during COVID-19, Service Measure can now provide randomized hygiene testing . . . . .

  • Project Management & Logistics

    Service Measure works with global companies to launch and manage complex projects focused on logistics, procurement, recruitment, and travel management. Service Measure is nimble and responsive with talented teams on the ground, geographically dispersed, and available for back office functions.

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    Mobile Surveys

    Service Measure Mobile allows clients to hear directly from customers in real-time. It is an effective and secure way to stay in touch with customers and to manage rewards programs, making it a very powerful marketing tool.

  • Locations

    Proudly serving clients in the UK, Ireland, Continental Europe and United States

    UK & Europe Head Office

    Service Measure
    P.O. Box 7306

    Glasgow G46 9BP


    Phone Number: +44 (0)141 255 2344

    North America Head Office

    Service Measure

    150 E Garden Road
    Larchmont, NY 10538


    Phone Number: +1 (203) 979-6486

  • Get In Touch

    One of our team members will reply to you shortly to find out more about your needs.