Hear from and stay in touch with your customers
Service Measure Mobile allows you to hear directly from real customers, every single day. By accessing a survey on a mobile device, they can answer up to 10 questions about the areas of your business that matter most to you. Within 60 seconds they submit their feedback and your personal secure online dashboard updates immediately. Clients can have separate campaigns with different questions designed for all their departments or staff members – the options are endless.
Quick and Easy Feedback
Customers scan a QR code or type in a short URL. Clients can display the QR code and URL on receipts and/or promotional material or provide a dedicated tablet for customers to fill the survey.
60 Second Survey
Customers answer up to 6 questions about the most important areas of your business in a mobile-optimized survey. It is smooth, quick and easy to complete and fully customized to your brand.
Upon completion, an auto e-voucher can be emailed directly to your customers, with an offer of your choice to entice them back sooner. Alternatively, on-the-spot rewards can be offered.